Bookings

If you need to cancel after paying the deposit and we are able to re‑let your dates, we will refund all payments made, minus a £100 administration fee.

If we are unable to re‑let the property, the following charges apply:

– 95% of the full rental for cancellations made within 7 days of arrival

– 90% of the full rental for cancellations made 8–28 days before arrival

– 25% of the full rental (the deposit amount) for cancellations made before the balance due date

A £500 refundable damage deposit is required prior to your stay. This will be refunded within one week of departure, provided no significant damage or repairs are necessary.

Porters Hall provides on‑site electric vehicle (EV) charging for guest use.

Charging is offered on a pay‑as‑you‑use basis, with costs calculated according to the electricity consumed during your stay. A meter reading from the EV chargers will be taken before and after use, and the total amount will be deducted from the damage deposit.

Porters Hall is also available for exclusive venue hire for a range of professional uses, including corporate meetings, team‑building days, and photo or film shoots.

As every project and event has its own requirements, pricing is provided on a bespoke basis. Please contact us to discuss your plans and receive a tailored quote.

Arrival & Departure

Check‑in is from 4pm, and check‑out is by 10am, unless otherwise agreed.

Smoking & Fire Safety

As Porters Hall is a timber‑framed property, smoking, naked flames, candles and tea lights are not permitted indoors. Fireworks are also not allowed.

A designated smoking area and cigarette bin are provided on the patio.

Fireplaces & Stoves

The log‑burning stoves in the two lounges are available for your enjoyment.

Bedroom fireplaces are decorative only and cannot be used, as they have been capped.

Noise Consideration

Our peaceful countryside setting means sound travels easily. Please keep noise to a minimum after 11pm, both indoors and outdoors, to avoid disturbing neighbours.

Respect for the Property and Grounds

We kindly ask all guests to respect the historic character of Porters Hall, its grounds and any wildlife, taking care to preserve the fabric and heritage of the property during their stay.

Moat Safety

Whilst the moat is fenced, children must not be left unattended in the grounds.

For safety reasons, entering or swimming in the moat is not permitted.

Dogs

Up to 4 well‑behaved dogs are welcome. Please keep them off the furniture, and—except for assistance dogs—downstairs only.

Dog beds are provided in the utility room for cosy overnight stays. There are also two kennels provided in the grounds.

Muddy Paws

An outdoor dog shower is available. We kindly ask that muddy dogs are washed and dried before coming back into the house.

Dog Waste

Please pick up and bag any dog waste and place it in the designated outdoor dog poo bin (or the general outdoor rubbish bin).

Restricted Areas

For your safety, please avoid any areas marked “Private – No Access”, especially the farmyard, which is a working area with agricultural machinery.

Toilets & Drainage

Porters Hall is not connected to the mains sewer system. Only toilet paper should be flushed. Please use the bags and bins provided for sanitary products, nappies, wet wipes and similar items.

Unpermitted events

Events, parties, or gatherings beyond those agreed at the time of booking are not permitted, without prior written approval. We are unable to accept bookings for stag or hen parties.

Before You Leave

Before departing, we would greatly appreciate it if you could empty all bins, ensure plates, glasses, cutlery and cookware are washed and put away and leave the dishwashers empty.

Please also shut all windows and lock the doors, leaving the keys to the front door in the key safe and leave all other keys on the kitchen island.